Privacy Notice
This Privacy Notice explains how Baby Moments use any personal information we collect about you when you use our website any Baby Moments services and communicate with Baby Moments. This Notice covers the following areas:
- Who is responsible for your data
- Personal data we collect about you
- How and why, we use your personal data
- Requesting access to your personal data
- Sharing your personal data
- Security of your personal data
- Updates to our Privacy Notice
- How to contact us
- Who is responsible for your data
Our Privacy Notice applies to the personal data that Baby Moments collects and uses.
- Personal data we collect about you
When using the term “personal data” in our Privacy Notice, we mean information that relates to you and allows us to identify you, either directly or in combination with other information that we may hold. Your personal data may include for example your name, your contact details how you use our website or you interact with us.
We collect some personal data from you, for example when you order products/services, use our website, use our services or contact us.
Categories of data we collect
We may collect and process the following information about you:
Your name, surname and your contact details (email address, telephone number(s), postal address, Company)
When you purchase BABY MOMENTS services.
The communications you exchange with us (for example, your emails, letters or calls)
When you contact BABY MOMENTS or you are contacted by BABY MOMENTS
Your posts and messages on social media directed to Baby Moments
When you interact with us on social media
Your feedback
When you reply to our requests for feedback or participate in our customer surveys.
Sensitive personal data
In the course of providing services to you, we may collect information that could reveal your racial or ethnic origin, physical or mental health, religious beliefs or alleged commission or conviction of criminal offences. Such information is considered “sensitive personal data” under the General Data Protection Regulation. We only collect this information where you have given your explicit consent, it is necessary, or you have deliberately made it public.
For example, we may collect this information in the following circumstances:
By providing any sensitive personal data you explicitly agree that we may collect and use it in order to provide our services and in accordance with this Privacy Notice. If you do not allow us to process any sensitive personal data, this may mean we are unable to provide all or parts of the services you have requested from us.
- How and why we use your personal data
The data will be processed by BABY MOMENTS staff in accordance with the type of service required. Data collected for other reasons detailed above will be only that which is required to meet the purpose and processed by the appropriate person within BABY MOMENTS. BABY MOMENTS will not share your information for marketing purposes with any companies outside BABY MOMENTS.
We use your personal data for the following purposes:
- Processing of orders for services
BABY MOMENTS requires personal data for contractual purposes to provide the service ordered. - To communicate with you and manage our relationship with you
Occasionally we may need to contact you by email and/or SMS for administrative or operational reasons, for example in order to send you confirmation of your bookings and your payments.
We will also use your personal data if we contact you after you have sent us an enquiry, filled in a web-form through our website or contacted us.
We will use the communications you exchange with us and the feedback you may provide in order to manage our relationship with you as our customer and to improve our services and experiences for customers.
- To personalise and improve your customer experience
We may use your personal data in order to tailor our services.
We may also collect information on how you use our website, which pages of our website you visit most and what services you buy. We may use your information collected from the website to personalise your repeat visits to our website.
The business purposes for which we will use your information include accounting, billing and audit.
To comply with our legal obligations.
- Requesting access and correction to your data
You have a right to request access to the data that we hold about you. If you would like to request a copy of some or all of the data that BABY MOMENTS holds about you, please
email babymoments@scan4d.co.uk You will then be sent a copy of our Subject Access Request Policy which sets out what we require to deal with your request.
- Sharing your personal data
BABY MOMENTS will not share your information for marketing purposes with any other company.
We may share some of your personal data with, or obtain your personal data from, the following categories of third parties:
Non-personal data may be shared with our partners for the purposes of, but not exclusively, business modelling and website tracking
In addition to the parties listed above, we may disclose your personal data when this is required by the law of any jurisdiction to which BABY MOMENTS may be subject.
Through our website we provide links to third-party websites, when you link to other websites you should read their own privacy policies/notices. Please be aware that this Privacy Notice does not apply to such websites and BABY MOMENTS is not responsible for your information that third parties may collect through these websites.
- Security of your personal data
We are committed to taking appropriate measures to protect your personal data against unauthorised or unlawful processing and against accidental loss, destruction or damage to that personal data. When you provide your personal data through our website this information is transmitted across the internet securely using high-grade encryption.
As described in this Privacy Notice, there are some instances where we need to disclose your personal data to third parties. Where BABY MOMENTS discloses your personal data to a third party, we require that third party to have appropriate measures in place to protect your personal data; however, in some instances we may be compelled by law to disclose your personal data to a third party and have limited control over how it is protected by that party.
The information that you provide to us will be held in our systems, which are located on our premises or those of an appointed third party.
We will retain your personal data for as long as we need it in order to fulfil our purposes set out in this Privacy Notice or in order to comply with the law.
- Updates to our Privacy Notice
We review this Privacy Notice on a regular basis and will publish any new version on the website. This Notice was last updated in August 2022.
- How to contact us
Please contact us if you have any questions about our Privacy Notice addressed to Unit 3, Orchard Centre, 18-20 Station Rd, Didcot OX11 7LL,